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Cantonese Technical Support Engineer-大连 |
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Gavin_liu
头衔: 海归上尉 性别: 加入时间: 2008/12/11 文章: 92 来自: dalian 海归分: 8953
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作者:Gavin_liu 在 海归招聘 发贴, 来自【海归网】 http://www.haiguinet.com
Description
Customer care technicians take calls from customers and initiate the right response to them, positively and professionally.
Dealing with a wide range of products and using a powerful information database, you'll provide remote solutions to problems, increasing in complexity along with your experience level.
You'll ask questions, probe problems, double-check what has and has not been done, and explain what to do in such a way that non-technical users can understand what action to take.
Qualifications
Completion of Secondary/High School or above
Completion of formal technical training(3+ years)
Professional experience in technical areas
Customer service experience
Product-oriented certificates(e.g.MCSE)
Broad technology knowledge(Operating systems,Hardware)
Proficiency in Office Technology
Willingness to participate in non-standard working-time models(e.g.shift,call
availability,etc..)
Accuracy
Clear communication skills
Ability to work independently
Confident telephone manner
Initiative
Fluency in English and Cantonese
Gavin.Liu
Mail: [email protected]
MSN: [email protected]
Tel: 0411-82580927-610
作者:Gavin_liu 在 海归招聘 发贴, 来自【海归网】 http://www.haiguinet.com
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- Cantonese Technical Support Engineer-大连 -- Gavin_liu - (1193 Byte) 2010-1-18 周一, 14:19 (2500 reads)
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